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# Project Tracker Status Priority Subject Client Created Due date Raised By Assignee
19187 GrandisHIS 2026 Support New Low Supported Vishnu in a few support calls related to KOS Clinic. Grandis ( for Common Points ) 06/02/2026 06:14 PM FARHAN MOHAMMED FARHAN Actions
19186 GrandisHIS 2026 Support New Low Conducted a KT session on commonly used reports. Grandis ( for Common Points ) 06/02/2026 06:12 PM FARHAN MOHAMMED FARHAN Actions
19185 GrandisHIS 2026 Support New Low The user reported that the quantity and UOM values had changed after the GRN was completed. Upon checking, it was found that the UOM had been edited again after the GRN was approved. This was explained and clarified to the user. Arogya Hospital KalppattaWayanad 06/02/2026 06:09 PM FARHAN MOHAMMED FARHAN Actions
19184 GrandisHIS 2026 Bug New High pharmacy return bill that had been settled as a cash bill was incorrectly reflected in the discharge bill. The return amount was only partially reflected in the discharge bill. Releif 06/02/2026 05:59 PM FARHAN MOHAMMED FARHAN Actions
19183 GrandisHIS 2026 Bug New Low Changes made in the Patient List are not getting reflected in the Appointment List. MB Hospital 06/02/2026 05:56 PM FARHAN Nihith Nath Actions
19182 GrandisHIS 2026 Support New Low There was an issue where a product was not loading during a department transfer. Upon checking, it was found that the product's UOM had not been added. The reason was explained to the user and clarified. MB Hospital 06/02/2026 05:53 PM FARHAN MOHAMMED FARHAN Actions
19181 GrandisHIS 2026 Support New Low The issue where a product could not be deleted and re-added in a partially approved GRN bill was checked and resolved. Arogya Hospital KalppattaWayanad 06/02/2026 05:49 PM FARHAN MOHAMMED FARHAN Actions
19180 GrandisHIS 2026 Support New Low The issue where the same product could not be mapped in the CSV file was checked and resolved. Grandis ( for Common Points ) 06/02/2026 05:44 PM FARHAN MOHAMMED FARHAN Actions
19179 GrandisHIS 2026 Support New Low The user reported that stock was not reflected in the pharmacy location even after a department transfer. Upon checking, it was found that the transfer had been made to a different location. The issue was explained to the user and clarified. UMC 06/02/2026 05:41 PM FARHAN MOHAMMED FARHAN Actions
19177 GrandisHIS 2026 Feature Testing Started Medium In the Lab Module, outsourcing mapping, reagent mapping, and report alignment activities E saf 06/02/2026 02:51 PM Anju Dharman Alsiya Anshad Actions
19165 GrandisHIS 2026 Support New Low Dr.Tonys Gastro- liver - Doctors EMR Prescription adding 12 medicines to the favourite list, the system is not allowing users to add any additional medicines Dr. Tony’s Gastro-Liver & Endoscopy Center 06/02/2026 11:47 AM 06/02/2026 RANGA RAJ RANGARAJAN S Actions
19164 GrandisHIS 2026 Support New Low RMC - Discharge bill Lab item double entry cancellation Rajakad 06/02/2026 11:41 AM 06/02/2026 RANGA RAJ RANGARAJAN S Actions
19163 GrandisHIS 2026 Support New Low Dr.Tonys Gastro- liver - Server down time given for additional HDD installation by client side Dr. Tony’s Gastro-Liver & Endoscopy Center 06/02/2026 11:36 AM 06/02/2026 RANGA RAJ RANGARAJAN S Actions
19162 GrandisHIS 2026 Feature New Medium PMM-Requirement related to displaying the expiry date in the print preview of the Receive Stock screen. PMM Hospital Kalady 06/02/2026 10:41 AM Gayathri Nihith Nath Actions
19161 GrandisHIS 2026 Support New Medium PMM-Support was provided regarding the barcode alignment issue appearing again. PMM Hospital Kalady 06/02/2026 10:37 AM Gayathri Alsiya Anshad Actions
19160 GrandisHIS 2026 Support New Medium PMM-Support provided regarding insurance settlement. PMM Hospital Kalady 06/02/2026 10:34 AM Gayathri Ranjith KP Actions
19155 CARMEL SUPPORT Support New Low Clarification on Settlement Posting Accounts 06/02/2026 08:12 AM Actions
19154 GrandisHIS 2026 Support New Low Dr.Tonys Gastro- liver - Additional backup pc setup Dr. Tony’s Gastro-Liver & Endoscopy Center 06/02/2026 08:03 AM 06/02/2026 RANGA RAJ Sreehari KK Actions
19153 GrandisHIS 2026 Support New Low Saraswathy Hosp- HRMS - Leave apply issue Saraswathy Hospital 06/02/2026 08:01 AM 06/02/2026 RANGA RAJ RANGARAJAN S Actions
19152 CARMEL SUPPORT Feature New High CASH CLOSE - UPI, CREDIT, DEBIT CARD MANUAL ENTRY 06/02/2026 07:34 AM Actions
19151 CARMEL SUPPORT Feature New High SUMMARIZED STOCK VALUE REPORT IN THE ITEM STOCK - TAX WISE REPORT 06/02/2026 07:33 AM Actions
19150 CARMEL SUPPORT Feature New High CASH COLLECTION REPORT DETAILS - NEW OPTION 2 06/02/2026 07:32 AM Actions
19149 CARMEL SUPPORT Feature New High CASH COLLECTION REPORT DETAILS - NEW OPTION 06/02/2026 07:32 AM Actions
19148 CARMEL SUPPORT Bug New High DEBIT CREDIT ACCOUNTS NOT TALLY WHILE POSTING 06/02/2026 07:31 AM Actions
19147 CARMEL SUPPORT Bug New High ACCOUNTS NARRATION IN LEDGER 06/02/2026 07:31 AM Actions
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